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Event Types

Sessions

Pre-Conference

Exhibit Hall

Networking/Social Event

Technical Training

Keynote

Event Tracks

Accessibility

Billing & Reimbursement

Business Leadership and People Strategy

Business Operations

Regulatory & Audits

Rehab

Respiratory

Sales, Marketing, & Retail

Specialty Market

Virtual On-Demand

Sort By

Course Name

Category

Track Type

CEU Type

Location

Monday

13

Sep 2021

8:00 am - 5:00 pm

Span America Installation Training Class

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Monday

13

Sep 2021

9:00 am - 12:00 pm

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Best Practices in the Wound Care Market

Presented by: Heather Trumm , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Black Hawk

Pre-Conference

Educational Sessions

Specialty Market

Monday

13

Sep 2021

1:00 pm - 6:00 pm

Van G. Miller Memorial Golf Tournament

Location: Irv Warren

Networking/Social Event

Networking Events

Monday

13

Sep 2021

2:00 pm - 4:00 pm

Afternoon at the Farm

Location: VGM Farm

Networking/Social Event

Networking Events

Monday

13

Sep 2021

2:00 pm - 4:00 pm

VGM Tours

Location: VGM Locations

Networking/Social Event

Networking Events

Monday

13

Sep 2021

6:00 pm - 7:00 pm

First Time Attendee Social

Location: Verve

Networking/Social Event

Networking Events

Monday

13

Sep 2021

7:00 pm - 10:00 pm

Hog Roast

Location: Riverloop Amphitheater

Networking/Social Event

Networking Events

Tuesday

14

Sep 2021

8:00 am - 5:00 pm

LAH Installer Training

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Tuesday

14

Sep 2021

8:00 am - 12:00 pm

Manufacturer Certification for Pathway 3G Ramp System by EZ-ACCESS

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Tuesday

14

Sep 2021

8:30 am - 5:20 pm

Tech Training - Beginner

Location: Convention Center

Room #: 1

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

8:30 am - 5:20 pm

Tech Training - Intermediate

Location: Convention Center

Room #: 2

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

8:30 am - 5:20 pm

Tech Training - Advanced

Location: Convention Center

Room #: 3

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Respiratory Care Excellence in the Home & Lessons Learned

Presented by: Carrie Hylton

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Respiratory

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Funding the Un-Fundable

Presented by: Ashley Detterbeck , Jim Stephenson

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Panel: Procurement, Inventory Management & Cash Flow

Presented by: Gerry Finazzo , Jason Plogher

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Create a Culture of Success & Profitability through Leadership

Presented by: Miriam Lieber

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Business Leadership and People Strategy

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Beyond the Shop Floor: Transcending Customer Experience in the Digital Age

Presented by: Michelle Huie

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Don't Gamble With Reimbursement

Presented by: Daniel Fedor , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Home Access Industry Update - Great Potential - Time to Execute

Presented by: Jim Greatorex

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Analyze and Attack Payer Contracting Opportunities

Presented by: Ryan Ball , Craig Douglas

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Wheelchair Repairs: The Good, the Bad and the Ugly

Presented by: Daniel Fedor , Jim Stephenson

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Billing & Reimbursement

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Engaging your team to create an effective Revenue Cycle

Presented by: Ronda Buhrmester , Sarah Hanna

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Business Leadership and People Strategy

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Respiratory GROWTH OPPORTUNITIES in a Post Pandemic Environment

Presented by: Ty Bello

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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From the Inside Out: Exploring the Clinical Applications of Cushion Material

Presented by: Angie Kiger

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

1:00 pm - 5:00 pm

Manufacturer Certification for Passport® Vertical Platform Lift by EZ-ACCESS

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Ingredients for Success: The 4 Musts to Operating a Profitable Retail Business

Presented by: Rob Baumhover

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Look Ahead: Key Legal Issues Facing DME Suppliers

Presented by: Cara Bachenheimer , Denise Leard , Jeffrey Baird

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Regulatory & Audits

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Easing the Billing and Operational Hassles of CPAP Repairs

Presented by: Dan Meyer

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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The Impact of Compliance on Company Valuations

Presented by: Miriam Lieber , Wayne van Halem

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Telehealth in CRT

Presented by: Kyle Walker , Daniel Fedor , Greg Packer , Mark Schmeler

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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How the Pandemic Changed Patient Collections (and What You Need to Know Now)

Presented by: Sid Russell , Jennifer Leon

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: The New Normal – Incorporating What We Learned in 2020 to Your Accessibility Business

Presented by: Mark Richmann , Todd Bick , Cindi Petito , Vern Martell , Chris Bakalars

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: Revenue Cycle Management – What Are Your Averages?

Presented by: Craig Douglas , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Billing & Reimbursement

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Ecommerce in a Pandemic

Presented by: Heather Osborne

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Audits during and post pandemic: What should we expect?

Presented by: Kelly Grahovac , Wayne van Halem

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Infant Cardiorespiratory Monitoring in the Home, New Technology Creates Profitable Opportunities

Presented by: David Groll , Andy Muelenaer

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: The FINE Line - ATP Assessment and the Wheelchair Evaluation

Presented by: Daniel Fedor

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

4:00 pm - 7:00 pm

Exhibit Hall Grand Opening

Location: Conference Center

Exhibit Hall

Networking Events

Tuesday

14

Sep 2021

7:00 pm - 10:00 pm

Community Dinners

Location: Cedar Valley

Networking/Social Event

Networking Events

Wednesday

15

Sep 2021

8:00 am - 10:00 am

Enter a New Era of Door Automation

Location: Best Western Regency

Room #: 1

Technical Training

LAH Installer Training

Wednesday

15

Sep 2021

8:30 am - 9:45 am

Mark Scharenbroich

Location: Conference Center

Keynote

Educational Sessions

Wednesday

15

Sep 2021

9:45 am - 12:45 pm

Exhibit Hall

Location: Conference Center

Exhibit Hall

Wednesday

15

Sep 2021

10:00 am - 3:00 pm

Harmar Accessibility Products

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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What's Up With Complex Rehab Technology

Presented by: Don Clayback

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: The Future of the Home Accessibility Industry - The Next Five Years

Presented by: Jim Greatorex

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: Leveraging Connected Technology to Improve Your Bottom Line

Presented by: Nick Knowlton

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: The Mechanics of Purchasing a DME Company in a Post-COVID-19 World

Presented by: Alfonso Zambrano , Tom Knapp

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions

Business Leadership and People Strategy

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Significant Regulatory and Reimbursement Issues in 2021 and Beyond

Presented by: Mark Higley , Ronda Buhrmester , Craig Douglas , Daniel Fedor

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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The Keys to Measuring Success in Resupply

Presented by: Mike Lorenz , Jeremy Stolz

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Bathroom Modifications: The Good, The Bad, & The Ugly

Presented by: Cindi Petito

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Embrace Sales Technology and Thrive in 2021

Presented by: Ty Bello

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Start Gaining Traction with Commercial Payers

Presented by: Sarah Hanna

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions

Billing & Reimbursement

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Building Blocks for Success with Early Intervention Seating & Mobility

Presented by: Stephanie Tanguay

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Dissecting an OCR Investigation: A Case Study for HME Suppliers

Presented by: Kelly Grahovac

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Importance of Securing the Ventilator Circuitry

Presented by: Greg Schuster

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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EQ is the New Smart

Presented by: Paul DiMarco

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Leadership and People Strategy

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Legislative Update

Presented by: John Gallagher , Cara Bachenheimer , Jay Witter

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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How Do People Actually Use Their Manual Wheelchairs, and What Really Matters?

Presented by: Curt Prewitt

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Tips for Implementing a Remote CPAP Setup Program

Presented by: Seth Dixon , David Baxter

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Six-Year Lookback Audits: Understand What the Law Requires of You

Presented by: Denise Leard , Jeffrey Baird , Wayne van Halem

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Panel: Mergers & Acquisitions in 2021 and Beyond

Presented by: Mark Higley

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

6:30 pm - 10:00 pm

Farewell at the VGM Farm

Location: VGM Farm

Networking/Social Event

Networking Events

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Diagnose Your Business: How KPIs Lead to a More Profitable HME

Presented by: Jon Repka

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Development of a CRT Telehealth Online Certificate Course

Presented by: Rachel Hibbs , Richard Schein , Mark Schmeler

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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SUPER-Secret Modifer Recipe

Presented by: Daniel Fedor , Ronda Buhrmester

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Clinical Applications of Capnography and Ventilation Monitoring

Presented by: Timothy Quinn

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Build a Strong Foundation in Home Modification for Aging in Place

Presented by: Julie Overton, MSG, MHA , Emily Nabors , Seymour T Turner , Catia Garell

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Accessibility, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Status of Legislation to Increase Funding for Home Modifications

Presented by: Louis Tenenbaum

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Accessibility, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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The Evolution of Manual and Power Wheelchairs with a Focus on Wheels and Tires

Presented by: Mark Chelgren

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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More than Weight: Broadening the Scope of ULWC Recommendations

Presented by: Angie Kiger

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Tying the 2019 NPIAP Clinical Practice Guideline to Wheelchair Seating and Positioning

Presented by: Ana Endsjo , Stacey Mullis

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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#RiskyBusiness – The Emerging Risks Every Business Should Prepare For

Presented by: Adam Miller , Emily McCormack , Jamie Schmitz , Rachel Harris

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Third Party Revenue Cycle: A Look at Challenges & Solutions

Presented by: Miriam Lieber

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Respiratory GROWTH OPPORTUNITIES in a Post Pandemic Environment

Presented by: Ty Bello

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Home Ventilation Program: Going Beyond Compliance Data

Presented by: Zach Gantt

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Dissecting an OCR Investigation: A Case Study for HME Suppliers

Presented by: Kelly Grahovac

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Regulatory & Audits, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Reviews and Reputation: It's Not an Option Anymore!

Presented by: Pawan Jaggi

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions

Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Engaging the Home Care Client for Retaining Revenues and Enhancing Your Brand

Presented by: Louis Feuer

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Sales, Marketing, & Retail, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Marketing SMART after 6' Apart. The Road to Recovery.

Presented by: Christina Throndson

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Sales, Marketing, & Retail, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Start Gaining Traction with Commercial Payers

Presented by: Sarah Hanna

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Optimizing Employee Engagement the VGM Way

Presented by: Sara Laures

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Leadership and People Strategy, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Final Analysis: COVID-19 Government Stimulus Packages

Presented by: Craig Douglas , Mark Higley

Location: Virtual

Room #: On-Demand

Sessions

Virtual On-Demand Course, Educational Sessions

Regulatory & Audits, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Six-Year Lookback Audits: Understand What the Law Requires of You

Presented by: Denise Leard , Jeffrey Baird , Wayne van Halem

Location: Virtual

Room #: On-Demand

Sessions

Virtual On-Demand Course

Virtual On-Demand, Regulatory & Audits

Monday

20

Sep 2021

4:20 pm - 5:20 pm

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Medicare Updates

Presented by: Belinda Yandell , Jennifer Frantz , Cindy White

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

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illustration of a speaker standing at a podium with an abstract representation of an audience.
Keynote & Speakers

This year’s incredible lineup of Heartland Conference speakers represent the top in their field and will be discussing some of the biggest issues affecting the industry today.

Learn More

illustration of person in wheelchair with U.S. Rehab logo
U.S. Rehab Tech Training

Becoming properly trained in power and manual wheelchair repair has never been simpler. Register for our two-day seminar, today!

Learn More

illustration of man standing in front of house with VGM Live At Home logo
Live At Home Installer Training

We’ve designed a series of sessions exclusively tailored for home modification training. Sign up for training perfect for installers.

Learn More