GOT QUESTIONS?

We have the answers.

FAQ.

After hosting VGM Heartland Conference for nearly two decades, we’ve noticed some recurring questions from guests. We hope you’re able to get some answers to yours, here.

Categories

General

Can I bring a guest?

Only if they buy a guest pass. This will give them access to social events ONLY—educational sessions and classes are not included. An attendee pass allows only the holder (you) entrance.

General

Is there a dress code?

We recommend business casual while attending Heartland events. Iowa can be hot, humid, and cold on the same day.  We recommend layers while at the conference.

General

Are classes recorded?

The 2021 Heartland Conference will not record classes and sessions. However, several will be live-streamed as well as available on-demand through Heartland Virtual registration.  

General

How do I set up a VGM tour?

Signs will be displayed directing you to signup for the VGM tours. A VGM employee will reserve a spot on the shuttle for you to get you to our headquarters. *Pending Covid-19 updates

General

Has Coronavirus caused cancellation of the conference?

Heartland Conference 2021 has been moved to Sept. 13-15 and is currently on track to celebrate Heartland's 20th anniversary in Waterloo, Iowa.

General

How are you monitoring the Coronavirus situation?

The health and safety of the VGM Heartland community of attendees, exhibitors, speakers and staff is our highest priority. VGM Heartland is closely monitoring the latest government recommendations and announcements related to the Coronavirus (COVID-19) and its potential impact on our conference. VGM has a pandemic task force assembled that will advise us to recommendations as Heartland 2021 nears.

General

Are refunds available if I register and the conference is cancelled?

Heartland Conference attendees may cancel their registration without penalty at any time.  If you are sick or have been exposed to COVID-19 within 2 weeks of the event, please do not attend in person.   Please contact the conference office at events@vgm.com for assistance and further information

General

Registration

When is the final day to register?

We encourage all attendees to register prior to Sept 1st.  However, if you’d like to benefit from early bird pricing, be sure to register before the cutoff date.

Registration

Can I bring a guest?

Only if they buy a guest pass. This will give them access to social events ONLY—educational sessions and classes are not included. An attendee pass allows only the holder (you) entrance.

Registration

Courses

Are classes recorded?

The 2021 Heartland Conference will not record classes and sessions. However, several will be live-streamed as well as available on-demand through Heartland Virtual registration.  

Courses

Food

Are there food accommodations?

Of course! Each meal will include vegan- and gluten-free options. If you have a food allergy, let us know and we’ll set aside a special meal for you.

Food

What’s with all these cookies?

What can we say, we love cookies! Our freshly baked cookies are handmade by VGM's employees and are complimentary, so be sure to take one…or two…or three…or as many as you’d like while at Heartland. Enjoy!

Food

Coronavirus

Has Coronavirus caused cancellation of the conference?

Heartland Conference 2021 has been moved to Sept. 13-15 and is currently on track to celebrate Heartland's 20th anniversary in Waterloo, Iowa.

Coronavirus

How are you monitoring the Coronavirus situation?

The health and safety of the VGM Heartland community of attendees, exhibitors, speakers and staff is our highest priority. VGM Heartland is closely monitoring the latest government recommendations and announcements related to the Coronavirus (COVID-19) and its potential impact on our conference. VGM has a pandemic task force assembled that will advise us to recommendations as Heartland 2021 nears.

Coronavirus

Are refunds available if I register and the conference is cancelled?

Heartland Conference attendees may cancel their registration without penalty at any time.  If you are sick or have been exposed to COVID-19 within 2 weeks of the event, please do not attend in person.   Please contact the conference office at events@vgm.com for assistance and further information

Coronavirus

Are masks required at Heartland Conference

Masks are required for all attendees, exhibitors, speakers, and guests at all indoor events unless guests are eating/drinking. Disposable masks are available upon request. The same policy is in place for VGM employees, volunteers, and venue support staff.

 

Transportation:

As required by the transportation provider, anyone getting on any mode of Heartland Transportation MUST WEAR A MASK. If you do not have a mask, we will give you a disposable one. No exceptions and we thank you for your assistance in helping keep everyone stay safe. Capacity will be limited to 50% per trip.   

Coronavirus