As a VGM associate since 2012, Ronda specializes in the billing, reimbursement, and audit area as the Senior Director of Payer Relations and Reimbursement. She managed a hospital based DME in Illinois for 12 years, and handled sales and marketing. Ronda is a respiratory therapist as well as a certified mastectomy fitter. Over 25 years’ experience in the healthcare industry, she assists VGM members with review of claims and all types of audits and educates members on medical policies in the respiratory and all other DME products. She serves on the Medicare council for all jurisdictions and is a member of the Provider Outreach and Education teams with the Jurisdictions. She is also on the Great Lakes Home Medical Services Association Board of Directors, and a member the National Supplier Clearinghouse Advisory Council. Ronda has presented at the VGM Heartland Conference as well as the Medtrade East and West, and many state association meetings, and has conducted many webinars and on-site education with VGM Members.