Hands on training with our vendor partners.

If you are in the home modification industry, you can’t afford to miss this!

Installer Training & Accessibility Track Schedule

illustration of a person in front of a house

Event Types

Sessions

Pre-Conference

Exhibit Hall

Networking/Social Event

Technical Training

Keynote

Event Tracks

Accessibility

Billing & Reimbursement

Business Leadership and People Strategy

Business Operations

Regulatory & Audits

Rehab

Respiratory

Sales, Marketing, & Retail

Specialty Market

Virtual On-Demand

Sort By

Course Name

Category

Track Type

CEU Type

Location

Monday

13

Sep 2021

8:00 am - 5:00 pm

Span America Installation Training Class

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Monday

13

Sep 2021

9:00 am - 12:00 pm

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Best Practices in the Wound Care Market

Presented by: Heather Trumm , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Black Hawk

Pre-Conference

Educational Sessions

Specialty Market

Monday

13

Sep 2021

1:00 pm - 6:00 pm

Van G. Miller Memorial Golf Tournament

Location: Irv Warren

Networking/Social Event

Networking Events

Monday

13

Sep 2021

2:00 pm - 4:00 pm

Afternoon at the Farm

Location: VGM Farm

Networking/Social Event

Networking Events

Monday

13

Sep 2021

2:00 pm - 4:00 pm

VGM Tours

Location: VGM Locations

Networking/Social Event

Networking Events

Monday

13

Sep 2021

6:00 pm - 7:00 pm

First Time Attendee Social

Location: Verve

Networking/Social Event

Networking Events

Monday

13

Sep 2021

7:00 pm - 10:00 pm

Hog Roast

Location: Riverloop Amphitheater

Networking/Social Event

Networking Events

Tuesday

14

Sep 2021

8:00 am - 12:00 pm

Manufacturer Certification for Pathway 3G Ramp System by EZ-ACCESS

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Tuesday

14

Sep 2021

8:30 am - 5:00 pm

U.S. Rehab Tech Training - Beginner

Location: Convention Center

Room #: 1

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

8:30 am - 5:00 pm

U.S. Rehab Tech Training - Intermediate

Location: Convention Center

Room #: 2

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

8:30 am - 5:00 pm

U.S. Rehab Tech Training - Advanced

Location: Convention Center

Room #: 3

Technical Training

Educational Sessions

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Respiratory Care Excellence in the Home & Lessons Learned

Presented by: Carrie Hylton

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Respiratory

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Funding the Un-Fundable

Presented by: Ashley Detterbeck , Jim Stephenson

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Panel: Procurement, Inventory Management & Cash Flow

Presented by: Gerry Finazzo

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Create a Culture of Success & Profitability through Leadership

Presented by: Miriam Lieber

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Business Leadership and People Strategy

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Beyond the Shop Floor: Transcending Customer Experience in the Digital Age

Presented by: Michelle Huie

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

14

Sep 2021

9:10 am - 10:10 am

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Don't Gamble With Reimbursement

Presented by: Daniel Fedor , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Home Access Industry Update - Great Potential - Time to Execute

Presented by: Jim Greatorex

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Analyze and Attack Payer Contracting Opportunities

Presented by: Ryan Ball , Craig Douglas

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Wheelchair Repairs: The Good, the Bad and the Ugly

Presented by: Daniel Fedor , Jim Stephenson

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Billing & Reimbursement

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Engaging your team to create an effective Revenue Cycle

Presented by: Ronda Buhrmester , Kit Shellhouse

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Business Leadership and People Strategy

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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Respiratory GROWTH OPPORTUNITIES in a Post Pandemic Environment

Presented by: Ty Bello

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

10:20 am - 11:20 am

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From the Inside Out: Exploring the Clinical Applications of Cushion Material

Presented by: Angie Kiger

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

1:00 pm - 5:00 pm

Manufacturer Certification for Passport® Vertical Platform Lift by EZ-ACCESS

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Ingredients for Success: The 4 Musts to Operating a Profitable Retail Business

Presented by: Rob Baumhover

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Look Ahead: Key Legal Issues Facing DME Suppliers

Presented by: Cara Bachenheimer , Denise Leard , Jeffrey Baird

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Regulatory & Audits

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Easing the Billing and Operational Hassles of CPAP Repairs

Presented by: Dan Meyer

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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The Impact of Compliance on Company Valuations

Presented by: Miriam Lieber , Wayne van Halem

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Operations

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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Telehealth in CRT

Presented by: Kyle Walker , Daniel Fedor , Greg Packer , Mark Schmeler

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

1:20 pm - 2:20 pm

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How the Pandemic Changed Patient Collections (and What You Need to Know Now)

Presented by: Jennifer Leon

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Billing & Reimbursement

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: The New Normal – Incorporating What We Learned in 2020 to Your Accessibility Business

Presented by: Mark Richmann , Todd Bick , Cindi Petito , Vern Martell , Chris Bakalars

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: Revenue Cycle Management – What Are Your Averages?

Presented by: Craig Douglas , Ronda Buhrmester

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Billing & Reimbursement

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Audits during and post pandemic: What should we expect?

Presented by: Kelly Grahovac , Wayne van Halem

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Infant Cardiorespiratory Monitoring in the Home, New Technology Creates Profitable Opportunities

Presented by: David Groll , Andy Muelenaer

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Tuesday

14

Sep 2021

2:30 pm - 3:30 pm

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Panel: The FINE Line - ATP Assessment and the Wheelchair Evaluation

Presented by: Daniel Fedor

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Tuesday

14

Sep 2021

4:00 pm - 7:00 pm

Exhibit Hall Grand Opening

Location: Conference Center

Exhibit Hall

Networking Events

Tuesday

14

Sep 2021

7:00 pm - 10:00 pm

Community Dinners

Location: Cedar Valley

Networking/Social Event

Networking Events

Wednesday

15

Sep 2021

8:00 am - 10:00 am

Enter a New Era of Door Automation

Location: Best Western Regency

Room #: 1

Technical Training

LAH Installer Training

Wednesday

15

Sep 2021

8:30 am - 9:45 am

Nice Bike - Making Meaningful Connections

Location: Waterloo Convention Center

Room #: 1-4

Keynote

Educational Sessions, Livestream Session

Wednesday

15

Sep 2021

9:45 am - 12:45 pm

Exhibit Hall

Location: Conference Center

Exhibit Hall

Wednesday

15

Sep 2021

10:00 am - 3:00 pm

Harmar Accessibility Products

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Wednesday

15

Sep 2021

10:15 am - 5:45 pm

U.S. Rehab Tech Training - Advanced

Location: Convention Center

Room #: 3

Technical Training

Educational Sessions

Wednesday

15

Sep 2021

10:15 am - 5:45 pm

U.S. Rehab Tech Training - Intermediate

Location: Convention Center

Room #: 2

Technical Training

Educational Sessions

Wednesday

15

Sep 2021

10:15 am - 5:45 pm

U.S. Rehab Tech Training - Beginner

Location: Convention Center

Room #: 1

Technical Training

Educational Sessions

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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What's Up With Complex Rehab Technology

Presented by: Don Clayback

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: The Future of the Home Accessibility Industry - The Next Five Years

Presented by: Jim Greatorex

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: Leveraging Connected Technology to Improve Your Bottom Line

Presented by: Nick Knowlton

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Panel: The Mechanics of Purchasing a DME Company in a Post-COVID-19 World

Presented by: Alfonso Zambrano , Tom Knapp

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Business Leadership and People Strategy

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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Significant Regulatory and Reimbursement Issues in 2021 and Beyond

Presented by: Mark Higley , Ronda Buhrmester , Craig Douglas , Daniel Fedor

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

1:30 pm - 3:00 pm

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The Keys to Measuring Success in Resupply

Presented by: Mike Lorenz , Jeremy Stolz

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

3:00 pm - 5:00 pm

Best Practices for Bestbath Product Installation

Location: Convention Center

Room #: 4

Technical Training

LAH Installer Training

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Bathroom Modifications: The Good, The Bad, & The Ugly

Presented by: Cindi Petito

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Accessibility

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Embrace Sales Technology and Thrive in 2021

Presented by: Ty Bello

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Sales, Marketing, & Retail

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Building Blocks for Success with Early Intervention Seating & Mobility

Presented by: Stephanie Tanguay

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Dissecting an OCR Investigation: A Case Study for HME Suppliers

Presented by: Kelly Grahovac

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Importance of Securing the Ventilator Circuitry

Presented by: Greg Schuster

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

3:10 pm - 4:10 pm

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Start Gaining Traction with Commercial Payers

Presented by: Kit Shellhouse

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Billing & Reimbursement

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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EQ is the New Smart

Presented by: Paul DiMarco

Location: Hilton Garden Inn

Room #: Viking

Sessions

Educational Sessions

Business Leadership and People Strategy

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Legislative Update

Presented by: John Gallagher , Cara Bachenheimer , Jay Witter

Location: Hilton Garden Inn

Room #: Panther

Sessions

Educational Sessions

Business Operations

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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How Do People Actually Use Their Manual Wheelchairs, and What Really Matters?

Presented by: Curt Prewitt

Location: Hilton Garden Inn

Room #: Nordic A

Sessions

Educational Sessions

Rehab

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Tips for Implementing a Remote CPAP Setup Program

Presented by: Seth Dixon , David Baxter

Location: Hilton Garden Inn

Room #: Sturgis

Sessions

Educational Sessions

Respiratory

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Six-Year Lookback Audits: Understand What the Law Requires of You

Presented by: Denise Leard , Jeffrey Baird , Wayne van Halem

Location: Hilton Garden Inn

Room #: Black Hawk

Sessions

Educational Sessions, Livestream Session

Regulatory & Audits

Wednesday

15

Sep 2021

4:20 pm - 5:20 pm

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Panel: Mergers & Acquisitions in 2021 and Beyond

Presented by: Mark Higley

Location: Hilton Garden Inn

Room #: Cedar River

Sessions

Educational Sessions

Regulatory & Audits

Wednesday

15

Sep 2021

6:30 pm - 10:00 pm

Farewell at the VGM Farm

Location: VGM Farm

Networking/Social Event

Networking Events

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Diagnose Your Business: How KPIs Lead to a More Profitable HME

Presented by: Jon Repka

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Development of a CRT Telehealth Online Certificate Course

Presented by: Rachel Hibbs , Richard Schein , Mark Schmeler

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab

Monday

20

Sep 2021

8:00 am - 5:00 pm

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SUPER-Secret Modifer Recipe

Presented by: Daniel Fedor , Ronda Buhrmester

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Clinical Applications of Capnography and Ventilation Monitoring

Presented by: Timothy Quinn

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Build a Strong Foundation in Home Modification for Aging in Place

Presented by: Julie Overton, MSG, MHA , Emily Nabors , Seymour Turner , Catia Garell

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Accessibility, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Status of Legislation to Increase Funding for Home Modifications

Presented by: Louis Tenenbaum

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Accessibility, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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The Evolution of Manual and Power Wheelchairs with a Focus on Wheels and Tires

Presented by: Mark Chelgren

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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More than Weight: Broadening the Scope of ULWC Recommendations

Presented by: Angie Kiger

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Tying the 2019 NPIAP Clinical Practice Guideline to Wheelchair Seating and Positioning

Presented by: Ana Endsjo , Stacey Mullis

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Rehab, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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#RiskyBusiness – The Emerging Risks Every Business Should Prepare For

Presented by: Adam Miller , Emily McCormack , Jamie Schmitz , Rachel Harris

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Third Party Revenue Cycle: A Look at Challenges & Solutions

Presented by: Miriam Lieber

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Operations, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Respiratory GROWTH OPPORTUNITIES in a Post Pandemic Environment

Presented by: Ty Bello

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Home Ventilation Program: Going Beyond Compliance Data

Presented by: Zach Gantt

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Respiratory, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Dissecting an OCR Investigation: A Case Study for HME Suppliers

Presented by: Kelly Grahovac

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Regulatory & Audits, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Reviews and Reputation: It's Not an Option Anymore!

Presented by: Pawan Jaggi

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions

Virtual On-Demand, Sales, Marketing, & Retail

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Engaging the Home Care Client for Retaining Revenues and Enhancing Your Brand

Presented by: Louis Feuer

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Sales, Marketing, & Retail, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Marketing SMART after 6' Apart. The Road to Recovery.

Presented by: Christina Throndson

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Sales, Marketing, & Retail, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Start Gaining Traction with Commercial Payers

Presented by: Sarah Hanna

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Optimizing Employee Engagement the VGM Way

Presented by: Sara Laures

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Business Leadership and People Strategy, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Final Analysis: COVID-19 Government Stimulus Packages

Presented by: Craig Douglas , Mark Higley

Location: Virtual

Room #: On-Demand

Sessions

Virtual On-Demand Course, Educational Sessions

Regulatory & Audits, Virtual On-Demand

Monday

20

Sep 2021

8:00 am - 5:00 pm

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Six-Year Lookback Audits: Understand What the Law Requires of You

Presented by: Denise Leard , Jeffrey Baird , Wayne van Halem

Location: Virtual

Room #: On-Demand

Sessions

Virtual On-Demand Course

Virtual On-Demand, Regulatory & Audits

Monday

20

Sep 2021

4:20 pm - 5:20 pm

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Medicare Updates

Presented by: Belinda Yandell , Cindy White , Jeffrey Marsh

Location: Virtual

Room #: On-Demand

Sessions

Educational Sessions, Virtual On-Demand Course

Billing & Reimbursement, Virtual On-Demand

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