Speakers at Heartland

Read about the speakers at Heartland, find out what topics they will be covering and what tracks they'll be in. Check back to see speakers and topics as they are added.

 

Executive
Presenter	Title of Presentation
Al Calfo	Establishing a Sleep Lab
Velma Goertzen	Know your ABCs - With Activity Based Costing
Dave Cormack Vern Herrington Jane Bunch	Benchmarking: Measuring Results. Driving Improvements
Neil Caesar	The Wide-Awake World of Sleep Joint Ventures
Heather Raub	Wound Care: Entering the Market and Who to Market to
Rob Bell	The Power of Positive Leadership
Mike Bargmann	Maximizing Sleep Revenues and Compliance In the Process
Neil Caesar	Closing The Deal: Legal Land Mines in Homecare/HME Acquisitions
Velma Goertzen	See Today as the Past - Plan For the Future
Louis Feuer	Get Yourself a Bailout!
Tom Cesar	The Balanced Score Card Basics
Mike Mallaro	HME Growth Opportunity - Reaching the Consumer
Mike Mallaro	HME Financial Performance
Donald Gillespie Tim VanAntwerp	HME Survivor

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Operations
Presenter	Title of Presentation
Louis Feuer	Retail is Not the Same
Rob Bell	Make ‘em Say “WOW!” Customer Service
Esther Apter	Beyond Efficiency: Workflow and Business Process Management
Ty Bello	Cell Phones, Email, Internet, Texting, and the Telephone - ALL AT WORK
Chris Calderone Kevin May	Applying Lean Thinking Concepts to HME Operations
Peter Kaplan	How to Manage Reimbursement Cuts
Patrick Langan	Creating A Great Work Environment
Anne Obarski	3 Ways to Thrive in a Retail Slowdown
Sarah Hanna	Prevent Staff Infection … Staffing for Success
Merideth McDonald	Are you Ready? An HME’s Guide to Disaster Recovery/Business Continuity
Phil Cunningham	Optimizing Your Maintenance and Repair Organization
Chris Calderone Kevin May	Optimizing Warehouse Operations Using Lean 5S
Louis Feuer	Motivating Staff: From Motivation, Commission Basics to Building Teams That Work
Miriam Lieber	Operational Musts In A Downturn Economy

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Product & Technology
Presenter	Title of Presentation
Jeffrey Cloidt	Infection Control and Home Health Care: What to Use, Where to Use it and Why
Brian Rourke Jane Fontein	Which Fuze to Chuze
Jeremy Kauten Joel Valenti Jodi Griggs	Sea of Change: How technology and the Internet are Changing the Way you Generate Business
Maura Weis	EncoreAnywhere Patient Management System
Mary Erslon	Surviving - and Thriving! - With Liquid Oxygen Therapy
John Durkee Jamie Caputo	OSA Patient Follow up - Results from VGM Members Using medSage Patient Management
Robert Mayslak Patrick Simonton	An Eye on Profitability: Discover Retail in your HME Business
Allan Boyd	Effect of Magic Wheels on Shoulder Pain and Function
Donna Ploof	Hire Smart and WIN!
Christine Olszewski	CPAP: Unveiled Mystery
Jim Munson Tom Hartmann	Let an Old Friend Help You - New ROHO Products Meeting Your Seating and Positioning Needs
Sara Bauer Scott Sergeant	Meeting Employee Education Requirements Easily and Economically
John Domanick	Reducing HME Operational Costs to Maintain and Build Profitability
James Cocuzza Marilyn Malone	Therapeutic Support Surfaces - Are You a Player?
Robert Wagner	Track your Savings with GPS
Warren Freeman	Medicare Surety Bond- Simplified

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Regulatory
Presenter	Title of Presentation
Mary Ellen Conway	What’s the Latest from CMS for Accredited Suppliers?
Mark Higley	The Medicare Improvements for Patients and Providers Act (MIPPA): Effects and Continuing Concerns to the HME Industry
Neil Caesar	What Do the New Stark Law Rules Mean for Me? - Opportunities and Dangers
Cara Bachenheimer	Competitive Bidding - What’s it All Mean? Are You Prepared?
Wayne Stanfield	Dig your Well Before You’re Thirsty
Cara Bachenheimer John Gallagher	Washington Update - Focus on Oxygen, Fraud and Abuse
Wayne van Halem Steve Behm	Changing the Conversation Mindset: Ideas to Curb Fraud and Abuse and Improve the Image of the DME Industry
Susean Nichols	Simplifying Your Quality Improvement Program
Neil Caesar	How to Stay on the NSC’s Good Side - and What to Do When You Don’t
Wayne van Halem	Program Integrity Changes and Updates
Alan Morris	Competitive Bidding 101
Walt Gorski	Critical Legislative and Regulatory Issues for HME Right Now: A Washington Perspective

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Rehab
Presenter	Title of Presentation
Amy Meyer Ann Eubank	Funding Strategies for Complex Rehab Equipment
Elizabeth Cole	Evaluation Forms and Letters of Medical Necessity - What Works andWhat Doesn’t For Seating and Mobility?
Stephanie Tanguay Jane Fontein	Seating and Mobility Assessment for the Bariatric Client
Elizabeth Cole Tricia Henley	Is It All About Pressure? Clinical Decision Making in Determining the Cause of Pressure Ulcers
Elizabeth Cole Tricia Henley	Food For Thought: Do We Use Old School Methodologies and Misuse or Overuse Certain Seating and Mobility Products?
Ann Eubank	Funding Challenges - Learn to Become Part of the Solution
Heather Raub	Wound Dressings and Debridement Options
Bill Stelzer	Home Modification Business
Lois Brown	Power Wheelchair Options for Progressive Neurological Diseases - No Longer Considered Luxury!
Stephanie Tanguay	Physiologic Relationship between Posture, Skin and Function
Stephanie Tanguay	Are We Really Integrating Power Bases & Power Seating?
Michael Babinec	Strategic Power Wheelchair Programming with Driver Control Selection
Tricia Henley Amy Meyer	Is One Solution Enough? Combining Technologies for Pressure Management
Stephanie Tanguay Jane Fontein	Wheeled Mobility Transitions Across the Lifespan
Amy Meyer	Functional Mobility Solutions for Kids
Robert Gurinowitsch	Aging in Place
Mark Schmeler	Getting the Most out of your Therapists
Dennis Sharpe, Dave Miller, Stephen Nesmith, Doug Marchand, Martin Sepp	Technical Repair Training

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Reimbursement
Presenter	Title of Presentation
Wayne van Halem	Navigating the Appeals Process
Sarah Hanna	Can We Fix It? Yes We CAN!
Jane Bunch	Intake Essentials: Make It or Break It!
Peggy Walker	ABNs - How to Improve Your Cash Flow with Correct Usage
Sarah Hanna	Four Successful Ingredients: The Recipe for A/R Management
Jane Bunch	The Auditors Are Coming! Are you prepared for an OIG or BIU Investigation?
James Hardiman Vicky Combs James Herren Janet Kirsch	DME MAC Update
Peggy Walker	Power “Where are We Now?”
Jim Stephenson	To Bill or Not to Bill? A Guide to Billing Wheelchair Options and Accessories
Jane Bunch	Billing Boot Camp

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Respiratory
Presenter	Title of Presentation
Christine Olszewski	Establishing a Successful CPAP Compliance Program
Bob Messenger	Non-Delivery Oxygen Technology - Good for Your Business, Good for Your Patient
Alan Morris Sarah Hanna	Understanding the New Oxygen Regulations
Laraine Forry	What is PAP Compliance?
Maura Weis	Got Compliance? Strategies to Improve Adherence to PAP Therapy
Laurie Scott	A Comprehensive Look at OSA Supply Replacement
Laraine Forry	Implementing Law and Regulation “Did You Think of Everything?”
Bob Messenger	The Myths and Science of Long Term Oxygen Therapy
Joe Lewarski	The Science of Sleep Therapy Technology
Mary Schreck	Growing Non-Medicare Oxygen Revenue
Laraine Forry Mark Higley	Respiratory Knowledge Bowl
Mary Schreck	Traveling with Oxygen –Preparing Your Patients to Travel by Air, Land and Sea

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Sales & Marketing
Presenter	Title of Presentation
John Domanick	Selling Skills for the Assistive Technology Supplier (ATS)
Jeremy Kauten Christina Throndson	Searching, searching ... Internet search engine optimization for HME providers
Louis Feuer	Marketing for Competitive Times Panel Discussion
Anne Obarski	Retail Business is Show Business
Ty Bello	Pay to Play: Sales Incentives that Actually Increase Sales
Ty Bello	What the Window Witch and Referral Sources are Really Saying
Carolyn Cole	Look Good without Spending a Bundle (and We’re Not Talking Fashion)
Jeremy Kauten Steve Schneider Carolyn Cole	Flash 50 Marketing
Joe Groden	Event Marketing for Your Business…It Really Works
Steve Schneider	Plan for Relevancy