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Speaker Handouts


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Executive
Presenter Title of Presentation
Neil Caesar New Supplier Standards! What They Mean for Your Business
Mike Mallaro HME Financial Performance: How are others Doing and What Can You Do Better?
Rob Bell The Power of Positive Leadership
Gary Long & Diana Dipierro Leveraging the Internet to Improve Efficiency, Reimbursement, and Profitability
Christy Liss & Gretchen Schuler Defending Medical Device Claims/Suits in a High-Risk Market
Rob Bell Make 'em Say "WOW!" Customer Service
Neil Caesar New Supplier Standards! What they Really Mean for your Business
John Domanick Reducing HME Operational Costs to Maintain & Build Profitability
Jane Bunch Corporate Compliance Plans: Have One? Need One!
Louis Feuer Management and Leadership for Your HME Company
Mike Mallaro Outside the Box Thinking: Applying the Practices of the World's Great Retailers to HME
Christopher Calderone & Kevin May Lean Thinking Concepts for Healthcare Providers
Mike Mallaro, Miriam Lieber, & Steve Slater FLASH 50: 50 ways to make more money in HME
Sarah Hanna Staffing your Reimbursement Department for Success
Donald Gillespie & Tim Van Antwerp If you Can't Beat Them, Join Them…Tools for HMEs and Hospitals to Explore and Consummate a Joint Venture or Merger
Douglas Stallbaumer Creating Operational Efficiencies using Activity Based Costing or Six Sigma
Merideth McDonald Unified Communications - Is the Time Right for Your Business?
Patrick Dunne Dollars and Sence of OGPE
Patrick Dunne Protocols in Home Resp Care
Operations
Presenter  Title of Presentation
Ty Bello Recruiting, Interviewing, and Retention Practices that BUILD Your TEAM!
Laurie Rappl Preventing Falls, Entrapment and Skin Problems with Mattresses and Seating
   Bed Safety
   Entrapement and Skin Problems
   Medicare Seating Codes
   Medicare Surfaces Codes
   New Selection Guide
Sarah Hanna & Doug Huffman Office Productivity Tools & Ideas
Miriam Lieber Competitive Bidding or Not – the Operational Impact
Miriam Lieber Management by reports: Accountability at its Best
Ty Bello Boomer-ize Your Business
Celina Peerman Reenergize Your Workplace: Rediscover Fun at Work!
Celina Peerman A Family Affair: Managing Work Relationships When People at Work are Related
Louis Feuer Quality Service: Create an Epidemic
Dana Adams Quality Improvement Programs for Quality and Profits
Sarah Pavelka Getting out from under all the “stuff” – Inventory Control and Space Planning can help
Product & Technology
Presenter  Title of Presentation
Brian Rourke Which Fuze to Chuze
Robert Wagner Track Your Savings with GPS
Stan Jankowski New Patient Interface Products
Mary Nicholas HQAA Today
Mark Hill & John Lescher New Technologies for Providing Ambulatory Oxygen Therapy
Marilyn Malone & James Cocuzza TSS Opportunities for HME Revenue Growth
Timothy Safley ACHC Accreditation
Jeremy Kauten & Joel Valenti Sea of Change: How Technology and the Internet are Changing the Way you Generate Business
Julie Jackson & Mike Babinec MK6i Electonics: Beyond the Basics
Jim Black Performance and Positioning Custom Manual Wheelchair Products
Regulatory
Presenter  Title of Presentation
Cara Bachenheimer Washington Update - What's Happening in Federal Policy
Mary Ellen Conway Mandatory Accreditation: the CMS Update
Asela Cuervo Fraud Or Abuse? Where Does The OIG Draw The Line?
Asela Cuervo What Happened To the Value Of My Business?
Mary Ellen Conway You Can Do It! Pass Your Accreditation Survey with Flying Colors!
Cara Bachenheimer Competitive Bidding - What's it all Mean? Are you Prepared?
Curt McLees & Jim Moyer Accreditation - Preparing, Maintaining and Leveraging
Wayne van Halem Program Integrity Changes - How do they Affect You?
Neil Caesar What am I Allowed to do? Fraud & Abuse and "Hot Button" issues for Homecare Companies
John Gallagher & Mark Higley Competitive Bidding & Legislative Update

Wayne Stanfield & Kay Nichols

 Get into Politics, or Get OUT of DME!
Asela Cuervo Where Are We Now, And What Does It Mean For The Value Of My Business?
Rehab
Presenter  Title of Presentation
Ann Eubank Seating for Humans - Managing Tone from the Inside Out
Jackie Dzugen Home Modifications – Performing the Evaluation
Kalen McKenzie & Mike Babinec Power Mobility: Matching User Profiles with Current Technologies
Kevin Phillips & Lauren Rosen What's my Job? How the Therapist and RTS make an Effective Team
Stefanie Laurence Let's Start at the Very Beginning - Assessment and Seating for the Non-Therapist
Stephanie Tanguay When to Think about Lateral Tilt & Why
Darren Hammond Using Advanced Technology to Reduce Seating Acquired Pressure Ulcers
Stefanie Laurence Rounding out the Rehab Picture: Capitalizing on Missed Opportunities for Postural Care
Ann Eubank & Kevin Phillips Complex Rehab - Providing and Justifying
Louis Tenenbaum & Jackie Dzugen Industry Development & Home Modifications, Part 1
Louis Tenenbaum & Jackie Dzugen Industry Development & Home Modifications, Part 2
Darren Hammond To Sit or Not to Sit - Should Your Clients Take it Lying Down?
Liz Cole

Letters of Medical Necessity – What Do You Need to Include?
   Evaluation
   Samples
John Domanick Selling Skills for the Assistive Technology Supplier
Stefanie Laurence Diagnosis and the Assistive Technology Prescription
Mark Schmeler Certification: It is Not Just about Passing a Test
Ginny Paleg Pediatric Case Stories: An Adventure Through Equipment-Land
Stephanie Tanguay Get the Most out of the Seat Cushion with Proper Back Support
Reimbursement
Presenter  Title of Presentation
Jane Bunch The Heart and Soul of Intake
Jim Stephenson Power Mobility Documentation: What Physicians and Suppliers Need to Know
Peggy Walker ABNs - How can these be used effectively?
Darren Hammond What do you Mean that Cushion is Covered? Understanding the Medicare Mystery of Seating Codes
Peggy Walker Power Mobility - Has Anything Changed?
Dr. Mark Pilley Medicare Appeals Process
Jim Stephenson To Bill or not to Bill? A Guide to Billing Wheelchair Options and Accessories
Dave Bargmann New techniques in Recovering Patient Receivables
Sarah Hanna Waking Up to a Billing Nightmare
Wayne van Halem Audits & Investigations
Andrea Stark Get what you can…and Keep it: Reimbursement Essentials for CPAPs, BiPaps and Related Accessories
Andrea Stark How to Establish Accountability for Effective Denial Management
Jim Hardiman, Charity Bright, Janet Kirsch, Peggy Sorge & Erika Williams Medicare Update
Jane Bunch Are You in Denial? AR Equals Denials!
Jane Bunch The OIG Audit Work Plan for HME Providers
Respiratory
Presenter  Title of Presentation
Patrick Dunne Respiratory Protocols in Homecare
Kimberly Snyder Maximize the Profitability of Your Oxygen Business
Patrick Dunne The Dollars & Sense of OGPE
Joe Lewarski Oxygen Conserving Devices - Myths, Misconceptions and Facts
Asela Cuervo Oxygen DRA
John Durkee, John Loyer, & Lynn Tata Benchmarking OSA Compliance: A Review of VGM Members Patient Management Results
Mary Schreck Initiating Best Practices with Your Oxygen Qualification Program
Laurie Scott The Ins and Outs of OSA Supply Replacement
Tom Williams Sub-Contracting Oxygen Services: Solution or Panacea?
Tom Williams Economic Model for Oxygen Delivery
Dr. Anil Dhuna Home Sleep Studies
Sales and Marketing
Presenter  Title of Presentation
Louis Feuer Go Retail: Manage the Business and Gain Customer Attention
Louis Feuer Controlling the Sales Territory Means Controlling the Revenue
Donald Gillespie & Tim Van Antwerp Reaping the Rewards of a Retail Showroom: Transitioning Your Warehouse-Based Business into a Full-Service Retail Operation
Don Mayslak An Eye on Profitability – Discover Retail in Your HME Business
Ty Bello Manufacturer Sales Reps: The Good, the Bad, the Useful
Ty Bello Put an End to the COIN Operated Sales Team
Joe Groden Event Marketing for Your Business…It Really Works
Louis Feuer Sales Strategies for Competitive Times
Jeremy Kauten, Christina Throndson, & Jodi Griggs Searching, Searching…Internet Search Engine Optimization for HME Providers
Louis Feuer Marketing for Competitive Times
Tyler Wilson Looking Longer Term: Healthcare Reform and What is in Store For Medicare and Homecare