Welcome to Course Descriptions

The Balanced Score Card Basics

Speaker: Tom Cesar

Learn how small HME companies can improve operational effectiveness through the Balanced Score Card. The BSC is widely used by corporate America and can be adopted by HME providers. These principals will help you improve profits, reduce costs and keep customers happy. Discover concepts that will challenge your leadership and business management practices. Goals of a BSC include identifying the "silent killer" unnecessary complexity in processes. Utilizing this business tool is one way to make sure you are improving the right processes to achieve cost-cutting goals while increasing revenues needed for survival and growth in today's business environment.

Learning Objectives:

1. Discuss the basics to the Balanced Score Card
2. Describe why the company must identify complexity in processes
3. Identify how BSC can improve vision and strategy of company
4. List at least one objective that can be implemented immediately in the participants operations